Ampersand Allied Health
Core Values
Interprofessional Practice (IPP)
Background and Definition: Interprofessional Practice (IPP) is a collaborative approach to healthcare where different health professionals work together to deliver the highest quality of care. The World Health Organization defines IPP as occurring when "multiple health workers from different professional backgrounds work together with patients, families, carers, and communities to deliver the highest quality of care" (WHO, 2010). IPP aims to enhance patient outcomes by fostering communication, teamwork, and a holistic approach to patient care.
Importance in Healthcare: IPP is critical in healthcare as it addresses the complexities of patient needs by integrating diverse professional perspectives and skills. This approach reduces medical errors, improves patient satisfaction, and enhances health outcomes. Studies have shown that IPP can lead to better patient outcomes, reduced hospital readmissions, and improved efficiency in healthcare delivery (Reeves et al., 2017).
Application at Ampersand Allied Health: At Ampersand Allied Health, IPP is central to our practice model. We facilitate regular interprofessional meetings and collaborative care planning sessions where osteopaths, physiotherapists, social workers, and other allied health professionals work together. For example, in our aquatic therapy program, professionals from various disciplines collaborate to design and implement tailored activities, ensuring a holistic approach to each child's development and well-being.
Models of Disability
1. Medical Model of Disability
Background and Definition: The Medical Model of Disability views disability as a problem of the individual, resulting from disease, injury, or health conditions that require medical treatment and intervention. This model focuses on diagnosing, treating, and curing the disability (Shakespeare, 2006).
Importance in Healthcare: While the Medical Model is often critiqued for its narrow focus, it is important in providing necessary medical interventions and treatments that can alleviate symptoms and improve the quality of life for individuals with disabilities. It is essential in diagnosing and managing conditions that affect physical and mental health.
Application at Ampersand Allied Health: Ampersand Allied Health integrates the Medical Model by ensuring that our clients receive appropriate medical evaluations and treatments. For example, our osteopaths assess and treat musculoskeletal issues, providing evidence-based interventions that address specific medical conditions. However, we complement this approach with broader models to ensure comprehensive care.
2. Social Model of Disability
Background and Definition: The Social Model of Disability posits that disability is caused by societal barriers and exclusion, rather than an individual's impairment. It focuses on removing these barriers and creating inclusive environments (Oliver, 1983).
Importance in Healthcare: The Social Model is important in shifting the focus from the individual's condition to societal structures, promoting inclusivity and accessibility. It advocates for changes in policy, environment, and attitudes to support individuals with disabilities.
Application at Ampersand Allied Health: At Ampersand Allied Health, we embrace the Social Model by creating accessible facilities and promoting social inclusion. We work to identify and eliminate barriers that prevent our clients from fully participating in society. For instance, we design our therapy sessions to be inclusive and accessible, ensuring that all clients can participate regardless of their abilities.
3. Human Rights Model of Disability
Background and Definition: The Human Rights Model of Disability emphasizes the rights and dignity of individuals with disabilities, advocating for their full and equal participation in society. It is grounded in the principles of equality, non-discrimination, and respect for human dignity (Quinn & Degener, 2002).
Importance in Healthcare: This model is crucial in ensuring that individuals with disabilities are treated with respect and have equal access to healthcare services. It aligns with international treaties such as the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), promoting a rights-based approach to disability.
Application at Ampersand Allied Health: We adhere to the principles of the Human Rights Model by ensuring our services are inclusive and respect the dignity of all clients. Our policies and practices are designed to uphold the rights of individuals with disabilities, promoting equality and non-discrimination in every aspect of our service delivery.
United Nations Convention on the Rights of Persons with Disabilities (UNCRPD)
Background and Definition: The UNCRPD is an international treaty that aims to protect and promote the rights and dignity of persons with disabilities. It ensures their full and equal participation in society and obliges states to take appropriate measures to eliminate discrimination (United Nations, 2006).
Importance in Healthcare: The UNCRPD is a vital framework for ensuring that healthcare services are accessible, inclusive, and respectful of the rights of individuals with disabilities. It provides a legal and ethical basis for advocating for the rights of disabled persons.
Application at Ampersand Allied Health: Ampersand Allied Health is committed to aligning our services with the principles of the UNCRPD. We ensure our facilities are accessible and our services are inclusive. We actively involve clients and their families in care planning and decision-making, respecting their rights and preferences.
Person-Centered Care and Planning
Background and Definition: Person-centered care focuses on the individual's personal needs, values, and preferences, ensuring that patients are partners in their own care. It emphasizes respect for the patient's wishes and involves them in all aspects of their care (Institute for Patient- and Family-Centered Care, 2010).
Importance in Healthcare: Person-centered care leads to better patient satisfaction, adherence to treatment plans, and overall health outcomes. It empowers patients, making them active participants in their care, which can improve health behaviors and outcomes (Epstein & Street, 2011).
Application at Ampersand Allied Health: At Ampersand Allied Health, person-centered care is a fundamental principle. We develop individualized care plans in consultation with clients and their families, ensuring that their goals and preferences are prioritized. For instance, during our intake process, we conduct comprehensive assessments that consider the client's physical, emotional, and social needs, creating a tailored plan that aligns with their aspirations.
Family-Centered Care
Background and Definition: Family-centered care recognizes the critical role of the family in the health and well-being of individuals, involving them in the care process. It emphasizes collaboration with families to support and enhance the care provided (Kuo et al., 2012).
Importance in Healthcare: Family-centered care improves health outcomes by ensuring that care plans are comprehensive and consider the family's needs and resources. It fosters better communication, support, and satisfaction for both patients and their families (Kuhlthau et al., 2011).
Application at Ampersand Allied Health: We involve families in every step of the care process, from assessment to treatment planning and evaluation. This approach is particularly important in our pediatric services, where family involvement is crucial for successful outcomes. For example, in our group aquatic therapy classes for toddlers, parents are actively engaged in the activities, supporting their children’s development and reinforcing therapeutic interventions at home.
Developing Capable Environments
Background and Definition: Developing capable environments involves creating settings that support and enhance the capabilities of individuals with disabilities. These environments are designed to empower individuals by providing the necessary resources and supports (Goffman, 1961).
Importance in Healthcare: Creating capable environments is essential for enabling individuals with disabilities to achieve their full potential. It promotes independence, enhances participation, and improves quality of life (Felce & Perry, 1995).
Application at Ampersand Allied Health: Our facilities are designed to be supportive and empowering. We provide adaptive equipment and accessible spaces that enhance clients’ independence and participation. For example, our therapy rooms are equipped with assistive devices and technology that support various therapeutic activities, enabling clients to engage in their care actively and confidently.
Active Support
Background and Definition: Active Support is a person-centered approach that encourages and enables people with disabilities to participate fully in their lives. It involves providing the right amount of assistance to ensure that individuals can engage in meaningful activities (Mansell & Beadle-Brown, 2012).
Importance in Healthcare: Active Support is crucial for improving the quality of life and well-being of individuals with disabilities. It promotes engagement, skill development, and social inclusion, leading to better mental and physical health outcomes (Stancliffe et al., 2007).
Application at Ampersand Allied Health: Our therapists and support staff are trained in active support techniques, ensuring that clients are engaged in meaningful activities and have opportunities to develop new skills. For instance, in our rehabilitation programs, we encourage clients to participate in daily living activities, providing support as needed to build their confidence and independence.
Positive Strength-Based Focus
Background and Definition: A Positive Strength-Based Focus involves recognizing and building on the strengths and abilities of individuals rather than focusing solely on their limitations. This approach aligns with Positive Behaviour Support (PBS) principles but emphasizes strengths and capacities (Fox et al., 2009).
Importance in Healthcare: Focusing on strengths improves self-esteem, motivation, and overall mental health. It empowers individuals to achieve their goals and enhances their quality of life by leveraging their existing capabilities (Saleebey, 2006).
Application at Ampersand Allied Health: We adopt a positive strength-based focus by identifying and building on the strengths of our clients. For example, during therapy sessions, we emphasize clients' progress and achievements, setting realistic and empowering goals. Our staff are trained to recognize and celebrate small successes, reinforcing a positive and motivating environment.
Trauma-Informed Care
Background and Definition: Trauma-Informed Care acknowledges the impact of trauma on individuals and integrates this understanding into all aspects of service delivery. It involves creating safe and supportive environments and providing care that is sensitive to the effects of trauma (SAMHSA, 2014).
Importance in Healthcare: Trauma-informed care is essential for avoiding retraumatization and promoting healing and recovery. It improves patient outcomes by addressing the underlying trauma that may affect health and behavior (Fallot & Harris, 2006).
Application at Ampersand Allied Health: Our staff are trained in trauma-informed practices, ensuring that our care environments are safe and supportive for clients with a history of trauma. This includes recognizing signs of trauma, providing appropriate support, and creating a calming and respectful atmosphere. For example, we use trauma-informed assessment tools and therapeutic approaches that consider the client's trauma history and its impact on their current health and well-being.
Evidence-Based Practice
Background and Definition: Evidence-Based Practice (EBP) involves making clinical decisions based on the best available research evidence, clinical expertise, and patient preferences. It ensures that healthcare interventions are effective and based on scientific research (Sackett et al., 1996).
Importance in Healthcare: EBP improves patient outcomes by ensuring that healthcare practices are effective and up-to-date. It reduces variability in care and enhances the quality and safety of healthcare services (Melnyk et al., 2010).
Application at Ampersand Allied Health: We ensure that our treatment plans and interventions are grounded in the latest research and best practices. Our clinicians regularly review and update their methods to provide the highest quality care. For example, we incorporate current evidence into our rehabilitation programs, using proven techniques and protocols to achieve the best outcomes for our clients.
Social and Community Participation
Background and Definition: Social and community participation involves engaging individuals in social, recreational, and community activities to enhance their quality of life and sense of belonging. It is essential for promoting mental and physical health, social skills, and overall well-being (Verdonschot et al., 2009).
Importance in Healthcare: Engaging in social and community activities reduces isolation, improves mental health, and enhances life satisfaction. It fosters a sense of community and support, which is crucial for holistic health (Coyle et al., 2011).
Application at Ampersand Allied Health: We encourage and facilitate our clients' participation in community activities, providing support and resources to help them engage in meaningful social interactions and community events. For example, we organize community outings and social events that promote social inclusion and interaction, helping clients build connections and support networks.
Neuro-Affirming Practices
Background and Definition: Neuro-affirming practices respect and affirm the neurological differences of individuals, particularly those with neurodivergent conditions such as autism. This approach emphasizes acceptance and support for neurodiversity (Kapp, 2020).
Importance in Healthcare: Neuro-affirming practices promote the well-being and self-acceptance of neurodivergent individuals. They reduce stigma and discrimination, creating supportive environments that cater to the unique needs of these individuals (Bergen et al., 2020).
Application at Ampersand Allied Health: Our services are designed to be neuro-affirming, ensuring that clients' unique needs and strengths are recognized and supported. This includes creating sensory-friendly environments and providing tailored interventions. For example, we offer customized therapy sessions that consider sensory preferences and needs, ensuring a comfortable and supportive experience for neurodivergent clients.
International Classification of Functioning, Disability and Health (ICF)
Background and Definition: The ICF framework by the World Health Organization provides a standard language and framework for describing health and disability. It considers the interactions between health conditions and contextual factors, including personal and environmental factors (WHO, 2001).
Importance in Healthcare: The ICF framework is essential for a holistic understanding of health and disability. It promotes a comprehensive approach to care that considers all aspects of a person's functioning and participation, leading to better health outcomes (Üstün et al., 2003).
Application at Ampersand Allied Health: We use the ICF framework to assess and plan care, ensuring a comprehensive approach that considers all aspects of a client’s functioning and participation. For instance, our assessments include physical, psychological, and social dimensions, providing a holistic understanding of the client's needs and informing tailored intervention plans.
Inclusivity
Background and Definition: Inclusivity involves creating an environment where all individuals, regardless of their abilities, are welcomed, valued, and supported. It emphasizes equality and diversity, ensuring that everyone has the opportunity to participate fully in society (Salamanca Statement, 1994).
Importance in Healthcare: Inclusivity is crucial for promoting equality and reducing health disparities. It ensures that healthcare services are accessible and responsive to the diverse needs of the population, improving overall health outcomes (Betancourt et al., 2005).
Application at Ampersand Allied Health: Inclusivity is at the heart of our practice. We strive to create a welcoming and supportive environment for all clients, staff, and community members. This includes offering services in multiple languages and ensuring cultural competence among our staff. For example, we provide training on cultural sensitivity and inclusivity to all employees, fostering an environment where everyone feels respected and valued.